Ordering Process
Ordering Process
Every cremation urn we make is special and personalised to order. We use the example image as our starting layout and use the information provided by you to create the bespoke finished item.
When ordering, please use the example images as a guide for how many words we think look best with each design. We can always try to accommodate longer messages, but this may result in the text being made smaller and/or split over multiple lines.
Please note that whilst we can make small tweaks to existing designs, we are unable to make larger scales alterations without additional cost.
We know that buying an urn for a loved one is a big decision, so we are happy to provide a black and white digital mock-up of your chosen design upon request. Just let us know through a note at the checkout and we’ll make sure to send it over.
When ordering, please use the example images as a guide for how many words we think look best with each design. We can always try to accommodate longer messages, but this may result in the text being made smaller and/or split over multiple lines.
Please note that whilst we can make small tweaks to existing designs, we are unable to make larger scales alterations without additional cost.
We know that buying an urn for a loved one is a big decision, so we are happy to provide a black and white digital mock-up of your chosen design upon request. Just let us know through a note at the checkout and we’ll make sure to send it over.
Dimensions
Dimensions
We know that pets come in all shapes and sizes. That’s why our urns come in a range of sizes. All measurements are given in length x width x height format with cm and inches and weights are in kgs and lbs.
SIZE 0
External Dimensions: 12 x 8 x 7.5cm - 4 3/4” x 3 1/8” x 3”
Internal Dimensions: 8 x 4 x 6cm - 3 1/8” x 1 5/8” x 2 3/8”
For a pet's ashes who weighed up to 10kg or 20lbs before cremation. This is the suitable size as a rabbit urn, cat urn & small dog urn.
SIZE 1
External Dimensions: 18 x 10 x 10cm - 7 1/8” x 4” x 4”
Internal Dimensions: 14 x 6 x 8cm - 5 1/2” x 2 3/8” x 3 1/8”
For a pet's ashes who weighed up to 20kg or 40lbs before cremation. This is the suitable size as a cat urn, small dog urn or medium dog urn
SIZE 2
External Dimensions: 22 x 16 x 10.5cm - 8 1/2” x 6 1/4” x 4 1/8”
Internal Dimensions: 17 x 11 x 8cm - 6 3/4” x 4 3/8” x 3 1/8”
For a pet's ashes who weighed up to 21-40kg or 41-85lbs before cremation. This is the suitable size as a medium dog urn or large dog urn.
SIZE 3
External Dimensions: 27 x 22 x 12cm - 10 5/8” x 8 5/8” x 4 3/4”
Internal Dimensions: 22 x 17 x 9.5cm - 8 5/8” x 6 3/4” x 3 3/4”
For a pet's ashes who weighed up to 41-100kg or 90-220lbs before their cremation. This is the suitable size as a large dog urn or a giant dog pet urn.
SIZE 4
External Dimensions: 28 x 23 x 15cm – 11” x 9” x 5 7/8”
Internal Dimensions: 25 x 20 x 12cm - 9 7/8” x 7 7/8” x 4 3/4”
This is the suitable size for an extra giant dog where they weighed up to 100-150kg or 220-330lbs before cremation.
Please note that this is only a guide and we’re unable to accept responsibility for the wrong size being ordered.
SIZE 0
External Dimensions: 12 x 8 x 7.5cm - 4 3/4” x 3 1/8” x 3”
Internal Dimensions: 8 x 4 x 6cm - 3 1/8” x 1 5/8” x 2 3/8”
For a pet's ashes who weighed up to 10kg or 20lbs before cremation. This is the suitable size as a rabbit urn, cat urn & small dog urn.
SIZE 1
External Dimensions: 18 x 10 x 10cm - 7 1/8” x 4” x 4”
Internal Dimensions: 14 x 6 x 8cm - 5 1/2” x 2 3/8” x 3 1/8”
For a pet's ashes who weighed up to 20kg or 40lbs before cremation. This is the suitable size as a cat urn, small dog urn or medium dog urn
SIZE 2
External Dimensions: 22 x 16 x 10.5cm - 8 1/2” x 6 1/4” x 4 1/8”
Internal Dimensions: 17 x 11 x 8cm - 6 3/4” x 4 3/8” x 3 1/8”
For a pet's ashes who weighed up to 21-40kg or 41-85lbs before cremation. This is the suitable size as a medium dog urn or large dog urn.
SIZE 3
External Dimensions: 27 x 22 x 12cm - 10 5/8” x 8 5/8” x 4 3/4”
Internal Dimensions: 22 x 17 x 9.5cm - 8 5/8” x 6 3/4” x 3 3/4”
For a pet's ashes who weighed up to 41-100kg or 90-220lbs before their cremation. This is the suitable size as a large dog urn or a giant dog pet urn.
SIZE 4
External Dimensions: 28 x 23 x 15cm – 11” x 9” x 5 7/8”
Internal Dimensions: 25 x 20 x 12cm - 9 7/8” x 7 7/8” x 4 3/4”
This is the suitable size for an extra giant dog where they weighed up to 100-150kg or 220-330lbs before cremation.
Please note that this is only a guide and we’re unable to accept responsibility for the wrong size being ordered.
Made From
Made From
Our cremation urns come in a range of solid oak, ash or bamboo. The bottom of the urn is secured with screws for the placement of ashes or keepsakes within.
As each urn is made from real wood, there will always be a variation in grain and texture and no two pieces will be the same. Our small team always check the grain and texture of each box to ensure that each box is the highest quality.
Each urn is made to order and quality checked. When it is ready to leave us, it will be sent via tracked shipping. We are based in the UK and ship with trusted couriers worldwide. Each urn is hand-packed in protective packaging to ensure that, no matter where it is being sent, it will arrive in perfect condition.
As each urn is made from real wood, there will always be a variation in grain and texture and no two pieces will be the same. Our small team always check the grain and texture of each box to ensure that each box is the highest quality.
Each urn is made to order and quality checked. When it is ready to leave us, it will be sent via tracked shipping. We are based in the UK and ship with trusted couriers worldwide. Each urn is hand-packed in protective packaging to ensure that, no matter where it is being sent, it will arrive in perfect condition.
